- DON'T KEEP YOUR BUYERS
GUESSING!
It's easy to customize your Honesty emails and Checkout
to let buyers know exactly what to do – and what to expect! Do personal
checks have to clear before you'll ship? Do you only take credit cards
through PayPal? Let your buyers know up front.
- DON'T LET A SALE SLIP
AWAY!
Have a buyer who hasn't visited Checkout? Try sending a
customized Honesty Reminder email! I know sellers who have reduced
deadbeat bidder sales by 64%, just by sending multiple Checkout
reminders.
- DON'T GIVE UP TOO
SOON!
Remember, once you delete a closed auction, it's gone.
Resist the temptation to "clean house" until you're sure that
missing-in-action buyer isn't just on vacation!
- SAVE TIME – DO IT IN
BULK!
It's easy to take an action for multiple sales at once
(such as sending a Reminder email, or recording payment). Just go to
your View Post-Sale page and click a column header to sort your sales –
then click to Select those sales and choose an action button from the
toolbar.
- FOLLOW UP FOR
FEEDBACK!
Once you've shipped an item, just check to Record
Shipped for that sale. In a few days, come back to your View Post-Sale
page, sort to identify all your "shipped" sales, and shoot an email to
those happy buyers to ask for feedback! Then archive those sales so you
can focus just on the auctions that still need your attention.
- KEEP GOOD
RECORDS!
Honesty makes it easy to keep your customer and
financial records up to date. Just export your data into a Microsoft
Excel spreadsheet – you'll always have the information you need to
create a customer database or to placate a stern IRS auditor!
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